Take advantage of our innovations, thanks to our technical expertise and intelligent service logistics, delivered with enthusiasm and passion.
ICT service has always been our passion. Delivering quality service has been a driving force and inspiration for us from the very start, which is why we decided to improve on ICT service through a process-oriented approach in line with the international ITIL standard. We can respond even better to customers’ individual needs and offer recommendations from experts who live and breathe ICT service. We bring customers, partners and service providers closer together to redefine what it means to be service-oriented. Our service technicians throughout Switzerland have an extensive IT system at their disposal that allows them to manage all processes from accounting to spare parts logistics through to staff planning. All service technicians carry a smartphone and iPad that keeps them connected to our main offices, enabling reporting and communication with managers responsible for assignment of jobs to be handled electronically.
uniQservice was founded in late 1998 and evolved quickly to become one of the leading ICT service providers in the retail sector. The company has four business areas all rooted in the same core competency: troubleshooting and repair of ICT devices.
That’s uniQservice. And that’s just the beginning.
Whoever is closest gets there fastest. Our nationwide service network delivers a quick response, reducing downtimes to an absolute minimum.
The point of sale is the heart of every shop. In an emergency, it must be operational again as quickly as possible. And the daily servicing and maintenance need to be equally simple.
What’s good for the heart is good for the POS system too: Outstanding quality is what matters. And that’s exactly what uniQservice delivers. One call is all it takes, and our service technicians will have your device up and running again in no time. uniQservice is your service partner for the entire POC and ICT infrastructure – regardless of the manufacturer or sector.
We aim to meet all our customers’ needs, from consulting through to procurement. uniQservice helps by offering premium hardware maintenance support. We offer service you can rely on, thanks to our national support points, 24/7 on-call service and multi-manufacturer solutions. This way we ensure that your ICT solutions and POS work as they should. But excellent service should go beyond emergencies. Take advantage of our individual service contracts, comprehensive stock of spare parts and sophisticated quality management.
Management tools provide detailed information for diagnosis and solution of problems. If you need on-site support, a service technician with the right skills and parts will be dispatched.
We strive to meet your needs. Ideally, the problem can be solved with a single visit – after all, we’re a service provider passionate about what we do. For optimal solutions and your success.
Damage assessment for an electronic device is difficult and requires a great deal of expertise and years of experience.
uniQservice offers just that and guarantees more objective damage evaluation.
As a property insurer, you know that reported damage is not always the actual damage. That’s not just aggravating – it can be very expensive too. This is where we come in as a competent partner that can assess insurance damage, perform replacement value determinations and plausibility checks. No matter whether it’s a smartphone, flat screen monitor or PC, our expertise ensures transparency and cost fairness. We also handle audits, on-site expertise and logistics, and provide online access to your damage claims. Our proprietary Qweb internet platform keeps you informed about the status of the claim in a way that’s transparent, timely and professional.
Our promise to our customers: we will assess your case objectively, efficiently and with great expertise.
Printing of the highest performance and quality. Printers should, well, print – and have a long service life and work as efficiently as possible at the press of a button. Our all-inclusive service offers just that.
This allows you to reduce costs and extend the life of your printers, copiers and multifunction devices while offering maximum availability. We offer service tailored exactly to your needs.
Printers, copiers and multifunction devices – most of the time they work without any trouble. But most of the time is not the same as always, and it’s aggravating and tedious whenever a peripheral device stops working. To deal with this problem, we offer a service that is as easy on your bank account as it is on your nerves. We repair all common printers and multifunctional devices and provide a temporary replacement if needed. That way, you can keep working without skipping a beat, minimise downtime and ensure you do not come under pressure if your printer goes on strike.
We are technicians, electricians and IT specialists. As a service provider, we are passionate and extremely knowledgeable in our field.
Your benefit: Customised solutions developed by us to meet your specific needs. Because uniQservice also offers uniQsolutions.
New devices, new requirements, new market trends – the ICT landscape is becoming ever more dynamic and agile. In response, we develop customised solutions to meet your specific needs. Your benefit: Our knowledge of the market, many years of experience and extensive project expertise. We understand the definition of service excellence – and our nationwide service points, ICT service technicians and thousands of references are proof of this. We possess the necessary technical skills to offer the world the solutions of tomorrow – today.
Interested? Get in touch with us for a no-commitment introductory consultation.
We will be happy to put our knowledge, expertise and great ideas to good use for you.
Visit us in Bassersdorf, just seven minutes by car from Zurich airport. We look forward to hearing from you.
Tel. +41 (0)44 838 63 63
Monday to Friday (workdays)
8:00 am – 5:00 pm
Find out more about our innovative approach to basic ICT services.
Please feel free to submit your service order right away.
From time to time, we need new hard-working, skilled employees – that’s you!
Interested? Have a look at our current vacancies to find out more. We hope to see you soon.
Our current vacancies are posted on jobs.ch
For more information and to submit unsolicited applications, please send an email to jobs@uniQservice.ch.
We are interested only in direct applicants.
uniQservice is highly knowledgeable and skilled when it comes to service operations and electronics services.
Our core business:
- Availability services for ICT hardware, particularly POS systems, including all peripheral devices with a focus on retail.
- Services for insurance companies, including expert advice, replacement value assessments, audits and repairs for consumer electronics and ICT hardware.
Multilingual service desk, nationwide field service organisation, technical support, service management, staging, rollout, maintenance, replacements, ICT hardware repairs; e.g. servers, PCs, notebooks, monitors (including digital signage), scanners, mobile data entry devices (MDEs), printers of all types and consumer electronics devices.
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T +41 (0)44 838 63 63
Monday to Friday: 8:00 am – 5:00 pm
Complete this contact form to send us your enquiry.